New Maintenance Company Takes Over
One of the issues surrounding some of the developments in Egypt is the ongoing maintenance and upkeep of the development. This was apparent on one of the developments in Hurghada called Hurghada Village, with Rivermead having an excellent reputation in Hurgahda and a host of contacts we stepped in to see if we could help.
As you can see from the photograph above we have managed to persuade the developer/builder of Hurghada Village to allow a new maintenance company to take over the maintenance on this complex. It took some persuading but we got there in the end and this was the official handover from El Riad to Enjoy Egypt, although there is still a long way to go just implementing such a positive move was welcomed by the Hurghada Village owners.
Enjoy Egypt are now working on maintenance agreements for the owners, and to show their commitment to making this work for the owners they have agreed to charge quarterly for the first year to allow the owners to see what they are getting before paying. This was requested by the owners and Enjoy Egypt were happy to work in this way. Although no money has yet been paid to Enjoy Egypt they have already visited the complex several times and identified areas where they can make improvements and have already ordered some new palm trees.
Some of the other improvements coming once they start receiving maintenance money is to dress the security staff in proper uniforms, employ pool cleaners, replace and increase the number of sunbeds, open up the small on site cafe and put some comfy chairs and tables outside it for owners to use.
If this works and improves the service to the owners El Riad have agreed to look at rolling it out for all of their developments.